FEMA Assistance and General Information

Disaster Assistance and Insurance Claims Filing: https://www.disasterassistance.gov/

This is the site to be used to apply for assistance from FEMA. When you complete the application, you will receive a 9 digit number that is VERY IMPORTANT to remember - it'll be 2 digits (like 39 or 50 or something) and a dash and 7 more digits. Keep this number as it is the key to tracking your FEMA assistance status (you can also check status at distasterassistance.gov). 

You should also create an account when you complete your FEMA application - you'll be able to choose a userid, password and you'll receive a 4-digit PIN that you will also need to keep (write it down). Lastly, hopefully you have a working cell phone number (that receives text messages) and email address so that you can receive comms from FEMA on your application. I spent the last 2 days at GRB helping people use disasterassistance.gov and it's a bit of a nightmare if you don't remember your 9-digit FEMA number and your userid, password and PIN.

Unemployment Benefits: If you lost your job because of Hurricane Harvey, you can apply for unemployment benefits online at https://apps.twc.state.tx.us/UBS/security/logon.do. Due to the impact to mail delivery, we encourage you to select direct deposit as your payment method.

Power Outages: 1-800-332-7143 / Downed Power Lines: 713-207-2222 http://gis.centerpointenergy.com/outagetracker/?WT.ac=OC_Image_Callout

Price Gouging: Texas Attorney General 1-800-621-0508 https://www.texasattorneygeneral.gov/cpd/price-gouging

General info: http://www.readyharris.org

General help: http://unitedwayhouston.org/flood

If you need assistance with cleanup after the storm, call 1-800-451-1954 or 844-965-1386 to be placed on a list. Disaster recovery organizations will contact you if they are able to help you with clean-up efforts in your area.

Pets and Animals: The Harris County Animal Shelter will be open Tuesday, August 29, 2017, from 2:00 p.m. to 4:00 p.m. to allow owners to reclaim lost pets that may have entered the shelter on or before Saturday, August 26, 2017. Fortunately, the shelter has not flooded from the Hurricane Harvey’s torrential rains and all animals are safe. However, minimal staff are able to get into the shelter safely to offer full services.